Vaudoise car insurance

Below you can find information on the car insurance offered by Vaudoise. It is divided into product characteristics, information about the insurance company, customer satisfaction and forum posts.
 


Products from Vaudoise

  • Click2Drive Safe

    Liability insurance
    Insurance against liability claims resulting from the provisions of road traffic laws. The minimum deductible is CHF 500. Bonus protection can be insured for one claim per year. Material damage to a relative's car (i.e. of a spouse, registered partner, relative in line of ascent/descent or sibling) is covered provided a police report is available.


    Comprehensive insurance
    In the case of a total loss and if the insurance was taken out at a higher current value (replacement value supplement), Vaudoise pays compensation at current value plus the rate agreed in the policy (a percentage of the catalogue price of the vehicle). This level of compensation is above average. It is also possible to opt for compensation at current value. In the event of theft abroad, and if the insurance was taken out at a higher current value, the policyholder has to pay a deductible of 10% or at least the deductible agreed in the policy.


    Partial casco
    Includes damage due to fire, natural hazards, theft, glass breakage as well as special damage (caused by a collision with animals, martens, falling ice or snow and malicious acts by third parties). Deductibles available: CHF 0, 200 or 300.


    Collision casco
    Covers damage due to collision. Bonus protection can be insured for one collision claim per year.


    Comprehensive insurance supplements

    • Damage to or theft of personal effects
    • Damage to headlights, tail lights, indicators, and rearview mirrors, if they are repaired or replaced.
    • “Mobility” cover: daily allowance if the vehicle becomes unfit to drive as a result of damage that was insured (max. 40 days)

    Passenger accident insurance
    Possible cover: lump sum in the event of death and disability, daily allowance and treatment costs.


    Specifics

    • A special discount is available to customers who commit to only repairing their vehicle at one of the insurer's approved garages.
    • Insurance can only be bought if the policyholder does not have unsettled debt collection claims.
    • The cancellation notice period is one month instead of the usual three months.
    • Roadside assistance insurance for breakdowns, accidents or vehicles that have veered off the road is available as an add-on.
    • A special discount is available to customers who agree to a zero alcohol clause. This involves the policyholder agreeing never to drive under the influence of alcohol (zero tolerance) or drugs or to let anyone drive who has consumed alcohol or drugs.

  • Avenue

    Liability insurance
    Insurance against liability claims resulting from the provisions of road traffic laws. There is no minimum deductible. Bonus protection can be insured as a supplement for one claim per year. Material damage to a relative's car (i.e. of a spouse, registered partner, relative in line of ascent/descent or sibling) is covered provided a police report is available.


    Comprehensive insurance
    In the case of a total loss, Vaudoise pays compensation at current value plus the rate agreed in the policy (a percentage of the catalogue price of the vehicle). This level of compensation is above average.


    Partial casco
    Includes damage due to fire, natural hazards, theft, glass breakage as well as special damage (caused by a collision with animals, martens, falling ice or snow, malicious acts by third parties, tyre punctures, plus accidental damage in a car wash). There is no minimum deductible. However, a deductible can be added for the risk of theft.


    Collision casco
    Covers damage due to collision. Bonus protection can be insured for one collision claim per year.


    Comprehensive insurance supplements

    • Damage while parked
    • Damage to or theft of personal effects
    • Damage to headlights, tail lights, indicators, and rearview mirrors, if they are repaired or replaced.
    • “Mobility” cover: daily allowance if the vehicle becomes unfit to drive as a result of damage that was insured (max. 40 days).

    Passenger accident insurance
    Possible cover: lump sum in the event of death and disability, daily allowance and treatment costs.


    Specifics

    • Roadside assistance is automatically included when liability and comprehensive/casco insurance is taken out.
    • If the maximum bonus is reached in two years and bonus protection cover has been taken out, Vaudoise guarantees a lifetime maximum bonus.


Customer satisfaction with Vaudoise

Good (5.3)
Good (5.4)
Competence and commitment of employees
Good (5.3)
Comprehensibility and clarity of customer information
Good (5.4)
Insurer's availability
Satisfactory (4.9)
Satisfaction with amount of premium
Very good (5.7)
Handling of claims
Good (5.3)
Overall judgement

Information about the insurance company

Insurance carrier
Vaudoise Générale, Compagnie d'Assurances SA
Head office
Lausanne

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