Zurich car insurance

Below you can find information on the car insurance offered by Zurich. It is divided into product characteristics, information about the insurance company, customer satisfaction and forum posts.
 


Products from Zurich

  • BASIC

    Liability insurance
    Insurance against liability claims resulting from the provisions of the road traffic laws. The deductible is CHF 500, see also the "Specifics" section.


    Liability insurance supplements
    None


    Comprehensive insurance
    If the replacement value supplement is included in the policy, compensation in the event of a total loss is average.


    Partial casco
    Coverage includes damage due to fire, natural hazards, theft, glass breakage, vandalism, martens, collisions with animals. The minimum deductible is CHF 300.


    Collision casco
    Covers damage due to collision. The minimum deductible is CHF 1000.


    Comprehensive insurance supplements
    None


    Occupants insurance
    Covers lump sum death and disability benefits and, as a supplement, daily allowances for a hospital stay or loss of ability to work and treatment costs. The occupants insurance applies to all persons living in the same household – also in third-party vehicles. Treatment costs for pets carried in the car are included.


    Specifics

    • Help Point PLUS – repair only in one of the insurer's contract garages.
    • Premium protection: Zurich Insurance does not have a bonus level system and therefore does not raise bonus levels following a claim. The premium is already protected.
    • Reduction of deductible: the deductible for liability and collision casco claims is reduced by CHF 500 after three claim-free years and by another CHF 500 after another three claim-free years.
    • No-claims bonus: this can be bought along with the insurance and guarantees a refund of 10% of premiums after three claim-free years.

  • PREMIUM

    Liability insurance
    Insurance against liability claims resulting from the provisions of the road traffic laws.


    Liability insurance supplements
    None


    Comprehensive insurance
    If the replacement value supplement is included in the policy, compensation in the event of a total loss is average.


    Partial casco
    Coverage includes damage due to fire, natural hazards, theft, glass breakage, vandalism, martens, collisions with animals.


    Collision casco
    Covers damage due to collision.


    Comprehensive insurance supplements

    • Personal items
    • Insurance for damage while parked with limited coverage or the PLUS version with unlimited coverage
    • Glass PLUS (coverage of small glass parts)

    Occupants insurance
    Covers lump sum death and disability benefits and, as a supplement, daily allowances for a hospital stay or loss of ability to work and treatment costs. The occupants insurance applies to all persons living in the same household – also in third-party vehicles. Treatment costs for pets carried in the car are included.


    Specifics

    • Help Point PLUS – repair only in one of the insurer's contract garages.
    • Premium protection: Zurich Insurance does not have a bonus level system and therefore does not raise bonus levels following a claim. The premium is already protected.
    • Reduction of deductible: the deductible for liability and collision casco claims is reduced by CHF 500 after three claim-free years and by another CHF 500 after another three claim-free years.
    • No-claims bonus: this can be bought along with the insurance and guarantees a refund of 10% of premiums after three claim-free years.


Customer satisfaction with Zurich

Good (5.4)
Good (5.4)
Competence and commitment of employees
Good (5.2)
Comprehensibility and clarity of customer information
Good (5.3)
Insurer's availability
Good (5)
Satisfaction with amount of premium
Very good (5.7)
Handling of claims
Good (5.2)
Overall judgement

Information about the insurance company

Insurance carrier
Zurich Insurance Company Ltd
Head office
Zurich

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