ÖKK health insurance

ÖKK - Premium development

Canton
Age group

Premium calculation is based on a deductible rate of CHF 300 (deductible rate of CHF 0 in case of children) with inclusion of accidents. When selecting a canton, premium region 1 will be displayed. Not all insurances are on offer in every canton. Where a specific insurance is not available, the premium development view will remain empty.

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Experiences and questions regarding ÖKK in our forum

26/02/2009 from c007

help to understand

Hello, After 4 years the insurance company stop to send me payment slips (starting from January 2009). After I contacted them by e-mail, they promised to send 2 slips for January and February. But till now I did not get anything and nobody replies to my recent e-mail where I reminded about missing More

Rating

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Customer satisfaction with ÖKK

good(5.3)
good(5.3)
Competence and helpfulness of employees
good(5.3)
Statements (clarity, prompt payment, goodwill etc.)
good(5.2)
Clarity and comprehensibility of customer information
In 2017, comparis.ch conducted a representative survey on customer satisfaction with the Swiss health insurance companies in collaboration with the market research institution, GfK. A total of more than 2400 persons from all linguistic regions of Switzerland were surveyed. They rated the competence and commitment of the insurance employees, their satisfaction with the invoicing process, and the comprehensibility of customer information.
  • Mark 6.0 – 5.5: excellent
  • Mark 5.4 – 5.0: good
  • Mark 4.9 – 4.5: satisfactory
  • Mark 4.4 – 4.0: adequate
  • Mark 3.9 – 1.0: inadequate
All answers from one respondent about a provider are taken to calculate the total rating from the same respondent. A provider's final rating corresponds to the rounded mean value of all these total ratings. The final ratings as given by comparis.ch are based on the Swiss school grading system.

ÖKK - efficiency of administration

Administrative costs
6.8% of premiums

Collection of data 11/2017

When is a health insurance company efficient?
Health insurance companies are considered efficient
if their administrative costs are less than 4.2% of premiums.

ÖKK – company details

Reserves of the health insurer ÖKK
2014
2015
Number of policyholders
More information
Number of policyholders
Average number of policyholders in the previous year (basic insurance only).
149,942 161,098
Reserves in millions of CHF
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Reserves in millions of CHF
Including reserves for optional daily benefits insurance.
93.2 90.9
Minimum reserves in millions of CHF
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Minimum reserves in millions of CHF
Since 2012, the minimum amount of reserves has been determined based on a model that takes the insurance companies' individual risks into account (Health Insurance Act (KVG) solvency test, cf. Art. 78ff Health Insurance Ordinance (KVV)). Insurance companies whose reserves are below the minimum amount (solvency ratio < 100%) are subject to the old reserve requirements until 2016.
71.0 84.6
Solvency ratio
More information
Solvency ratio
The solvency ratio indicates the ratio between the existing reserves and the minimum amount.
131.0%
108.0%
comparis.ch displays the supervision data published by the FOPH. comparis.ch does not guarantee the accuracy of the data. Last updated: 28.09.2017

How to contact ÖKK

ÖKK
Bahnhofstrasse 13
7302 Landquart
Tel. 058 456 10 10
Fax 058 456 10 11
info@oekk.ch


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