Assura: reviews and experiences
4.6 / 6
Customer satisfaction with Assura
Comparis regularly surveys the Swiss population on their satisfaction with basic insurance. The result of the most recent survey is:
4.6 / 6
Comparis Rating
Value for money | 4.6 / 6 |
Performance: quality and service | 4.6 / 6 |
Information, communication and transparency | 4.5 / 6 |
Convenience of touchpoints and contacts | 4.6 / 6 |
Overall satisfaction | 4.6 / 6 |
About Assura
Good to know about Assura
Assura was founded in Western Switzerland in 1978. The executive board and the first branch office were opened in Pully.
Benefits covered under basic insurance
The range of benefits covered by all health insurance companies is set out in the Health Insurance Act (KVG).
Changing to Assura
In mandatory basic insurance, a health insurance company can neither reject a policyholder nor only accept him/her with reservations. There is full freedom to change insurance and every person may buy insurance from any health insurance company – independent of their age or health condition.
Offerings from Assura
Assura accepts policyholders from all over Switzerland for mandatory basic insurance (standard model). Additionally, Assura offers alternative insurance models for cost-conscious policyholders – however, not the whole range is available everywhere in Switzerland. To find out if Assura offers an alternative model at your place of residence, we recommend comparing premiums.
Company details
Reserves of health insurance company Assura
| Number of insured persons | 804'064 |
| Reserves in millions of CHF | 240,8 |
| Minimum reserves in millions of CHF | 274,9 |
| Solvency ratio | 88% |
Admin efficiency
When is a health insurance company efficient? Health insurance companies with administrative costs < 4.2% of premiums are efficient.
Administration costs | 6,9% of premiums |
Contact
Assura-Basis SA Avenue C.-F. Ramuz 70 1009 Pully 021 721 44 11 assura@assura.ch www.assura.ch
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