Atupri Health Insurance

Atupri - Premium development

Age group

Premium calculation is based on a deductible rate of CHF 300 (deductible rate of CHF 0 in case of children) with inclusion of accidents. When selecting a canton, premium region 1 will be displayed. Not all insurances are on offer in every canton. Where a specific insurance is not available, the premium development view will remain empty.

More about Atupri

Customer satisfaction and experience with Atupri

Competence and helpfulness of employees
Statements (clarity, prompt payment, goodwill etc.)
Clarity and comprehensibility of customer information
In 2019, conducted a representative survey on customer satisfaction with the Swiss health insurance companies in collaboration with the market research institution, «Intervista». A total of more than 2800 persons from all linguistic regions of Switzerland were surveyed. They rated the competence and commitment of the insurance employees, their satisfaction with the invoicing process, and the comprehensibility of customer information.
  • Mark 6.0 – 5.5: excellent
  • Mark 5.4 – 5.0: good
  • Mark 4.9 – 4.5: satisfactory
  • Mark 4.4 – 4.0: adequate
  • Mark 3.9 – 1.0: inadequate
All answers from one respondent about a provider are taken to calculate the total rating from the same respondent. A provider's final rating corresponds to the rounded mean value of all these total ratings. The final ratings as given by are based on the Swiss school grading system.

Atupri - efficiency of administration

Administrative costs
3.8% of premiums

Collection of data 11/2020

When is a health insurance company efficient?
Health insurance companies are considered efficient
if their administrative costs are less than 4.2% of premiums.

Atupri – company details

Reserves of the health insurer Atupri
Number of policyholders
More information
Number of policyholders
Average number of policyholders in the previous year (basic insurance only).
Reserves in millions of CHF
More information
Reserves in millions of CHF
Including reserves for optional daily benefits insurance.
Minimum reserves in millions of CHF
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Minimum reserves in millions of CHF
Since 2012, the minimum amount of reserves has been determined based on a model that takes the insurance companies' individual risks into account (Health Insurance Act (KVG) solvency test, cf. Art. 78ff Health Insurance Ordinance (KVV)). Insurance companies whose reserves are below the minimum amount (solvency ratio < 100%) are subject to the old reserve requirements until 2016.
Solvency ratio
More information
Solvency ratio
The solvency ratio indicates the ratio between the existing reserves and the minimum amount.
148.0% displays the supervision data published by the FOPH. does not guarantee the accuracy of the data. Last updated: 22.09.2020

About Atupri

Atupri is a health insurance provider operating throughout Switzerland with a diversified range of illness and accident insurance offers for private customers.

Atupri benefits with basic insurance

Among other things, the legally prescribed compulsory health insurance (OKP) service package covers, among other things, outpatient and inpatient care in Switzerland and abroad as well as prevention measures, maternity or aid. The scope of this service is identical for all Swiss health insurance providers. Atupri offers basic insurance as standard as well as with four models for premium savings.

Atupri benefits with supplementary insurance

The “Mivita” supplementary insurance policy is the addition to the legally prescribed basic insurance. It is tailored to the needs of the policyholder based on their age and gender. The Atupri policy also includes hospital and dental insurance, daily allowance insurance, insurance in the case of death or disability as well as travel insurance.

Switch to Atupri

You can usually switch to basic insurance as of 31 December with one month’s notice. The notice period of your existing supplementary insurance determines how quickly you can switch your insurance. In most cases, however, it is possible to cancel your policy as of 31 December by giving three month’s notice.

How to contact Atupri

Atupri Gesundheitsversicherung
Zieglerstrasse 29
3001 Bern
Tel. 0800 200 888

Service Center Bern
Atupri Health Insurance
Gartenstrasse 1
P.O. Box 2081
CH-3001 Bern
Tel. +41 (0)31 555 08 11

Service Center Lausanne
Atupri Assurance de la santé
Avenue Benjamin-Constant 1
P.O. Box 5075
CH-1002 Lausanne
Tel. +41 (0)21 555 06 11

Service Center Luzern
Atupri Health Insurance
Töpferstrasse 5
P.O.Box 2064
CH-6002 Lucerne
Tel. +41 (0)41 555 07 11

Service Center Zürich
Atupri Health Insurance
Andreasstrasse 15
CH-8050 Zurich Oerlikon
Tel. +41 (0)44 556 54 11


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