Mutuel Assurance: reviews and experiences
4.8 / 6
Customer satisfaction with Mutuel Assurance
Comparis regularly surveys the Swiss population on their satisfaction with basic insurance. The result of the most recent survey is:
4.8 / 6
Comparis Rating
Value for money | 4.7 / 6 |
Performance: quality and service | 4.8 / 6 |
Information, communication and transparency | 4.8 / 6 |
Convenience of touchpoints and contacts | 4.8 / 6 |
Overall satisfaction | 4.9 / 6 |
About Mutuel Assurance
About Mutuel Assurance
Mutuel Assurance Maladie SA belongs to Groupe Mutuel Holding.
In 1997, the Fribourg health insurance company, Mutuel Assurance, joined Groupe Mutuel Holding. At the beginning of 2011, Mutuel Assurance merged with two other basic insurance providers of Groupe Mutuel, Universa and Natura, to form Mutuel Assurance Maladie SA.
Benefits covered under basic insurance
The law stipulates which benefits the mandatory basic insurance covers. The benefits are the same with all insurance providers.
Switching to Groupe Mutuel for basic insurance
For the mandatory basic insurance, health insurance providers must accept all applicants irrespective of age, gender or state of health (full freedom to choose one's insurer). Special attention should still be given to the notice periods.
Products from Groupe Mutuel
In addition to the mandatory basic insurance, Groupe Mutuel offers alternative insurance models. However, these models are not available everywhere in Switzerland. You can find out most easily if they are offered in your place of residence by making a premium comparison.
Company details
Reserves of health insurance company Mutuel Assurance
| Number of insured persons | 433'579 |
| Reserves in millions of CHF | 242,8 |
| Minimum reserves in millions of CHF | 251,0 |
| Solvency ratio | 97% |
Admin efficiency
When is a health insurance company efficient? Health insurance companies with administrative costs < 4.2% of premiums are efficient.
Administration costs | 4,6% of premiums |
Contact
Groupe Mutuel Mutuelle Neuchâteloise Assurance Maladie Rue de Cèdres 5 1919 Martigny 0848 803 111 clients@groupemutuel.ch www.groupemutuel.ch
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