Mutuel Assurance: reviews and experiences

4.9 / 6

Comparis Rating

Customer satisfaction with Mutuel Assurance

Comparis regularly surveys the Swiss population on their satisfaction with basic insurance. The result of the most recent survey is:

4.9 / 6

Comparis Rating

Source: comparis.ch

Value for money

4.8 / 6

Performance: quality and service

4.9 / 6

Information, communication and transparency

4.9 / 6

Convenience of touchpoints and contacts

5 / 6

Overall satisfaction

4.9 / 6

About Mutuel Assurance

About Mutuel Assurance

Mutuel Assurance Maladie SA belongs to Groupe Mutuel Holding.

In 1997, the Fribourg health insurance company, Mutuel Assurance, joined Groupe Mutuel Holding. At the beginning of 2011, Mutuel Assurance merged with two other basic insurance providers of Groupe Mutuel, Universa and Natura, to form Mutuel Assurance Maladie SA.

Benefits covered under basic insurance

The law stipulates which benefits the mandatory basic insurance covers. The benefits are the same with all insurance providers.

Switching to Groupe Mutuel for basic insurance

For the mandatory basic insurance, health insurance providers must accept all applicants irrespective of age, gender or state of health (full freedom to choose one's insurer). Special attention should still be given to the notice periods.

Products from Groupe Mutuel

In addition to the mandatory basic insurance, Groupe Mutuel offers alternative insurance models. However, these models are not available everywhere in Switzerland. You can find out most easily if they are offered in your place of residence by making a premium comparison.

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Company details

Reserves of health insurance company Mutuel Assurance

The supervision data as published by the FOPH can be viewed on comparis.ch − comparis.ch is not liable for the correctness of the data. Updated: 26.09.23
Number of insured persons

299242

Reserves in millions of CHF

423.5

Minimum reserves in millions of CHF

211.5

Solvency ratio

200%

Admin efficiency

When is a health insurance company efficient? Health insurance companies with administrative costs < 4.2% of premiums are efficient.

Data collection 10.2022

Administration costs

5.4% of premiums

Contact

Mutuel Assurance Maladie SA Rue de Cèdres 5 1919 Martigny 0848 803 111 info@groupemutuel.ch www.groupemutuel.ch

Which is the right health insurance?

Overview of Swiss health insurance

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