Visana: reviews and experiences

5 / 6

Comparis Rating

Customer satisfaction with Visana

Comparis regularly surveys the Swiss population on their satisfaction with basic insurance. The result of the most recent survey is:

5 / 6

Comparis Rating

Source: comparis.ch
Value for money	4.8 / 6
Performance: quality and service	5 / 6
Information, communication and transparency	5 / 6
Convenience of touchpoints and contacts	4.9 / 6
Overall satisfaction	5.1 / 6
Category	Silver

Reserves of health insurance company Visana

The supervision data as published by the FOPH can be viewed on comparis.ch − comparis.ch is not liable for the correctness of the data. Updated: 01.01.2024
Number of insured persons	498'455
Reserves in millions of CHF	1'059,0
Minimum reserves in millions of CHF	523,1
Solvency ratio	202%

When is a health insurance company efficient? Health insurance companies with administrative costs < 4.2% of premiums are efficient.

Data collection: 5.2024
Administration costs	4,4% of premiums

Visana AG Weltpoststrasse 19 Postfach 3000 Bern 16 031 357 91 11 info@visana.ch www.visana.ch

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