Visana health insurance

Visana - Premium development

KK Name
  • # Members  |  CHF 0.00   premium
  • Customer satisfaction  (2017)   5.3
Premium calculation is based on a deductible rate of CHF 300 (deductible rate of CHF 0 in case of children) with inclusion of accidents. When selecting a canton, premium region 1 will be displayed. Not all insurances are on offer in every canton. Where a specific insurance is not available, the premium development view will remain empty.

Experiences and questions regarding Visana in our forum

  • Termination of policy

    I am currently insured with Avanex until the end of 2006. However, I will start a new job on 1 August 2006 and my new employer provides health insurance for me. Am I able to terminate my health insurance with Avanex at the end of July? I have complementary insurance with Visana until the end of Dec. More

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    2 comments | read 667 time(s)

More information on Visana

Customer satisfaction with Visana

Here you can find information on customer satisfaction and learn what experiences other Comparis users had with the insurance company.

5.3 Competence and helpfulness of employees
5.3 Statements (clarity, prompt payment, goodwill etc.)
5.2 Clarity and comprehensibility of customer information
5.3 Overall rating

Comparis Rating

  • Mark 6.0 – 5.5: excellent
  • Mark 5.4 – 5.0: good
  • Mark 4.9 – 4.5: satisfactory
  • Mark 4.4 – 4.0: adequate
  • Mark 3.9 – 1.0: inadequate

Visana - efficiency of administration

National winner

Administrative costs

3.0% of premiums

Collection of data 11/2016

When is a health insurance company efficient?

Health insurance companies are considered efficient
if their administrative costs are less than 4.2% of premiums.

Visana – company details

Reserves of the health insurer Visana 2014 2015
Number of policyholders 443,302 450,169
Reserves in millions of CHF 775.2 883.0
Minimum reserves in millions of CHF 340.3 411.0
Solvency ratio 228.0% 215.0% displays the supervision data published by the FOPH. does not guarantee the accuracy of the data. Last updated: 26.09.2016

How to contact Visana

Visana AG
Weltpoststrasse 19/21
Postfach 253
3000 Bern 15
Tel. 031 357 91 11
Fax 031 357 96 22

Request a no-obligation quote now

Visana - 0 more forum articles



Number of policyholders

Average number of policyholders in the previous year (basic insurance only).

Reserves in millions of CHF

Including reserves for optional daily benefits insurance.

Minimum reserves in millions of CHF

Since 2012, the minimum amount of reserves has been determined based on a model that takes the insurance companies' individual risks into account (Health Insurance Act (KVG) solvency test, cf. Art. 78ff Health Insurance Ordinance (KVV)). Insurance companies whose reserves are below the minimum amount (solvency ratio < 100%) are subject to the old reserve requirements until 2016.

Solvency ratio

The solvency ratio indicates the ratio between the existing reserves and the minimum amount.



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