Sana24 health insurance

Offered by the Visana Group

Sana24 - Premium development

KK Name
  • # Members  |  CHF 0.00   premium
  • Customer satisfaction  (2017)   5.0
Premium calculation is based on a deductible rate of CHF 300 (deductible rate of CHF 0 in case of children) with inclusion of accidents. When selecting a canton, premium region 1 will be displayed. Not all insurances are on offer in every canton. Where a specific insurance is not available, the premium development view will remain empty.

Experiences and questions regarding Sana24 in our forum

  • Avoid SANA 24

    This is copy of a mail I sent to SANA 24. I still receive invoices 18 months after I cancelled. AVOID!!!!! I have find it totally unacceptable that after sending countless correspondences to various employees (In Bern,Zurich,St.Gallen, Rapperswil and Lausanne) that in a 15 month period Herr * More

    • 1
    • 1

    1 comments | read 1,372 time(s)

More information on Sana24

Customer satisfaction with Sana24

Here you can find information on customer satisfaction and learn what experiences other Comparis users had with the insurance company.

4.9 Competence and helpfulness of employees
5.1 Statements (clarity, prompt payment, goodwill etc.)
4.9 Clarity and comprehensibility of customer information
5.0 Overall rating

Comparis Rating

  • Mark 6.0 – 5.5: excellent
  • Mark 5.4 – 5.0: good
  • Mark 4.9 – 4.5: satisfactory
  • Mark 4.4 – 4.0: adequate
  • Mark 3.9 – 1.0: inadequate

Sana24 - efficiency of administration

Administrative costs

3.7% of premiums

Collection of data 11/2016

When is a health insurance company efficient?

Health insurance companies are considered efficient
if their administrative costs are less than 4.2% of premiums.

Offered by the Visana Group

Sana24 – company details

Reserves of the health insurer Sana24 2014 2015
Number of policyholders 82,194 69,020
Reserves in millions of CHF 59.7 53.4
Minimum reserves in millions of CHF 44.8 34.2
Solvency ratio 133.0% 156.0% displays the supervision data published by the FOPH. does not guarantee the accuracy of the data. Last updated: 26.09.2016

How to contact Sana24

sana24 AG
Weltpoststrasse 19/21
Postfach 253
3000 Bern 15
Tel. 031 357 91 11
Fax 031 357 96 22

Request a no-obligation quote now

Sana24 - 0 more forum articles



Number of policyholders

Average number of policyholders in the previous year (basic insurance only).

Reserves in millions of CHF

Including reserves for optional daily benefits insurance.

Minimum reserves in millions of CHF

Since 2012, the minimum amount of reserves has been determined based on a model that takes the insurance companies' individual risks into account (Health Insurance Act (KVG) solvency test, cf. Art. 78ff Health Insurance Ordinance (KVV)). Insurance companies whose reserves are below the minimum amount (solvency ratio < 100%) are subject to the old reserve requirements until 2016.

Solvency ratio

The solvency ratio indicates the ratio between the existing reserves and the minimum amount.



You are a new user: Register

Forgotten password?