Here you can find information on customer satisfaction and learn what experiences other Comparis users had with the insurance company.
|5.2||Competence and helpfulness of employees|
|5.0||Statements (clarity, prompt payment, goodwill etc.)|
|4.9||Clarity and comprehensibility of customer information|
4.4% of premiums
Collection of data 11/2016
|Reserves of the health insurer KPT / CPT||2014||2015|
|Number of policyholders||397,890||387,762|
|Reserves in millions of CHF||199.2||184.3|
|Minimum reserves in millions of CHF||197.6||183.9|
The law stipulates which benefits the mandatory basic insurance covers. Therefore, the benefits are the same with all insurance providers.
There is full freedom to choose one's provider of mandatory basic insurance. Therefore, health insurers must accept all applicants irrespective of age, gender or state of health. However, special attention should still be given to the notice periods.
The mandatory basic insurance is offered by KPT / CPT in all of Switzerland. KPT / CPT also offers alternative insurance models. You can find out most easily if these are offered in your place of residence by making a premium comparison.
KPT Krankenkasse AG
Tel. 058 310 91 11
Fax 058 310 86 35
Average number of policyholders in the previous year (basic insurance only).
Including reserves for optional daily benefits insurance.
Since 2012, the minimum amount of reserves has been determined based on a model that takes the insurance companies' individual risks into account (Health Insurance Act (KVG) solvency test, cf. Art. 78ff Health Insurance Ordinance (KVV)). Insurance companies whose reserves are below the minimum amount (solvency ratio < 100%) are subject to the old reserve requirements until 2016.
The solvency ratio indicates the ratio between the existing reserves and the minimum amount.