CSS: reviews and experiences
4.9 / 6
Customer satisfaction with CSS
Comparis regularly surveys the Swiss population on their satisfaction with basic insurance. The result of the most recent survey is:
4.9 / 6
Comparis Rating
Value for money | 4.7 / 6 |
Performance: quality and service | 4.9 / 6 |
Information, communication and transparency | 5 / 6 |
Convenience of touchpoints and contacts | 4.9 / 6 |
Overall satisfaction | 5 / 6 |
About CSS
Corporate structure
CSS is part of CSS Holding AG. The CSS Group comprises CSS, Arcosana, Intras and Sanagate.
Benefits covered under basic insurance
The Health Insurance Act (KVG) defines the Swiss catalogue of benefits as insured by the health insurance companies.
Switching to CSS for basic insurance
The law obliges the health insurance providers to accept every applicant into their mandatory health insurance; so anybody may switch to CSS irrespective of age or gender. However, attention should be given to the notification periods when changing one's insurance.
Area of activity
CSS offers mandatory basic insurance throughout Switzerland. In addition, CSS also offers HMO and family doctor models as well as a Telmed model. However, these alternative insurance models are not available everywhere in Switzerland. You can find out most easily if they are offered in your place of residence by making a premium comparison.
Company details
Reserves of health insurance company CSS
| Number of insured persons | 1'501'294 |
| Reserves in millions of CHF | 775,9 |
| Minimum reserves in millions of CHF | 920,8 |
| Solvency ratio | 84% |
Admin efficiency
When is a health insurance company efficient? Health insurance companies with administrative costs < 4.2% of premiums are efficient.
Administration costs | 4,0% of premiums |
Contact
CSS Kranken-Versicherung AG Tribschenstrasse 21 Postfach 2568 6002 Luzern 058 277 11 11 css.info@css.ch www.css.ch
Which is the right health insurance?
Our comparison shows at a glance how attractive the offers from health insurers in Switzerland are.
Compare premiums nowOverview of Swiss health insurance
- Agrisano
- AMB
- Aquilana
- Assura
- Atupri
- Avenir
- Cassa da malsauns Lumneziana
- CM Vallée d'Entremont
- Concordia
- CSS
- EGK-Gesundheitskasse
- Einsiedler Krankenkasse
- Galenos
- Glarner Krankenversicherung
- Helsana
- KK Birchmeier
- KK Luzerner Hinterland
- KK Simplon
- KK Steffisburg
- KK Visperterminen
- KK Wädenswil
- Klug
- KPT
- Mutuel Assurance
- ÖKK
- Philos
- Rhenusana
- Sana24
- Sanavals
- Sanitas
- SLKK
- Sodalis
- Sumiswalder KK
- Swica
- Sympany - Vivao
- Visana
- Vita Surselva
- Vivacare