Here you can find information on customer satisfaction and learn what experiences other Comparis users had with the insurance company.
|5.1||Competence and helpfulness of employees|
|4.9||Statements (clarity, prompt payment, goodwill etc.)|
|5.0||Clarity and comprehensibility of customer information|
4.3% of premiums
Collection of data 11/2016
|Reserves of the health insurer Avenir||2014||2015|
|Number of policyholders||225,833||231,299|
|Reserves in millions of CHF||137.9||129.7|
|Minimum reserves in millions of CHF||112.0||112.8|
Avenir Assurance Maladie SA belongs to Groupe Mutuel Holding.
The Fribourg health insurance company, Avenir, has belonged to Groupe Mutuel Holding since 1997. At the beginning of 2011, Avenir merged with two other basic insurance providers of Groupe Mutuel, SKBH and St. Moritz Health and Accident Insurance, to form Avenir Assurance Maladie SA.
The Health Insurance Act (KVG) defines the Swiss catalogue of benefits as insured by the health insurance companies.
For the mandatory basic insurance, health insurance providers must accept all insured persons irrespective of age, gender or state of health (full freedom to choose one's insurer).
In addition to the mandatory basic insurance, Groupe Mutuel offers alternative insurance models. However, these models are not available everywhere in Switzerland. You can find out most easily if these are offered in your place of residence by making a premium comparison.
Avenir Assurance Maladie SA
Rue de Cèdres 5
Tel. 0848 803 111
Fax 0848 803 112
Average number of policyholders in the previous year (basic insurance only).
Including reserves for optional daily benefits insurance.
Since 2012, the minimum amount of reserves has been determined based on a model that takes the insurance companies' individual risks into account (Health Insurance Act (KVG) solvency test, cf. Art. 78ff Health Insurance Ordinance (KVV)). Insurance companies whose reserves are below the minimum amount (solvency ratio < 100%) are subject to the old reserve requirements until 2016.
The solvency ratio indicates the ratio between the existing reserves and the minimum amount.