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TelecomAmazon Prime Video – your questions answered
TV and streaming

Amazon Prime Video – your questions answered


Source: istock / marcoventuriniautieri

Offering series, films and documentaries, Amazon Prime Video pretty much has something for everyone. And if that is not enough, there are additional options to choose from. Comparis explains how much a subscription and the extra options cost and answers other key questions.

What is Amazon Prime Video?

Amazon Prime Video, also referred to as just Prime Video or Amazon Video, is the streaming service provided by the online retail giant Amazon. If you have an Amazon Prime membership, this includes a range of services such as delivery benefits and Prime Music – and also Prime Video, which lets you watch series and films. There are also additional channels and films available for purchase.

How much does Amazon Prime Video cost in Switzerland?

Amazon Prime Video costs 5.99 euros per month, which at an exchange rate of 1.06 (as at 5 March 2020) works out at just under 6.40 francs. With this subscription, you can stream simultaneously on up to three devices and download films and series to watch offline. You can select one of four quality levels to suit the data volume you have available. 4K and HDR are only available for certain titles. You can choose an annual or monthly membership. The annual subscription costs 69 euros, which is 5.75 euros per month. Like other streaming providers, Amazon Prime Video allows you to test the service free of charge for one month. This trial month includes Amazon Music and Audible as well as the streaming service. If you like what Amazon Prime Video has to offer, it’s worth opting for the annual subscription as soon as the free trial ends, because it is cheaper than the monthly membership.

Amazon Prime Video also offers a range of channels such as Arthouse CNMA, Eurosport Player and Home of Horror. For the first three months, an additional channel costs 0.99 euros, which rises to 3.99 euros per month from the fourth month. So if you have watched all your preferred films and series under the standard subscription, it's worth subscribing to an additional channel every three months.

Are there any special offers?

Yes. Students and apprentices can get a 12-month Amazon Prime membership free of charge, and then a 50% discount on the standard price after that.

Comparis service: use the Comparis Internet, TV and landline comparison to compare different types of plans (Internet-only or combined packages) and find the right deal for your home.

What is the cancellation policy?

You can basically cancel your Amazon Prime Video subscription any time before your next payment date. If you took out a monthly subscription, you can cancel it on a monthly basis. If you cancel an annual subscription, your fee for the rest of the year will be refunded. If you decide not to continue using the service after the free trial, you have to choose “Do not renew” in your account settings.

Which devices are supported?

In order to use Amazon Prime Video, you first need an Amazon account. An Amazon Prime Video app is available for iOS and Android devices, Smart TVs and Blu-ray players. You can also watch Amazon Prime Video on Amazon streaming devices (Fire TV or the Fire TV stick), Apple TV and Google Chromecast. The Amazon Prime Video app also runs on the games consoles Sony PlayStation 3 and 4 and Xbox One and Xbox 360.

What does Amazon Prime Video offer?

Like its competitors, Amazon produces original content, series and films. Amazon Studios invites budding screenwriters to submit their ideas and scripts. Every year, several pilot episodes are produced, which users can rate. Programmes that receive the best responses are actually produced. Users of Amazon Prime Video can choose from over 600 series and over 3,300 films.

The most successful Amazon series are:

  • The Marvelous Mrs. Maisel
  • Tom Clancy’s Jack Ryan
  • Goliath
  • Homecoming
  • Too Old To Die Young

Amazon Prime Video also offers a wide range of films:

  • The Aeronauts (Amazon Original)
  • Beverly Hills Cop
  • The Hobbit (all three films)
  • I, Tonya
  • Despicable Me (all three films) and Minions
  • Jurassic World
  • Mission Impossible (all six films)
  • The Godfather
  • Fifty Shades of Grey

Before the start of a film and between the episodes of a series, there is usually an advert for another Amazon Prime title.

Can you also buy films?

If you wish, you can also purchase or rent films. The difference is that purchased films belong to you indefinitely and you can watch them as often as you like, whereas rented films are available for 30 days and you have 48 hours to finish them once started. In most cases, rented or purchased films can also be downloaded and viewed offline. It tends to be newer films, like Joker featuring Joaquin Phoenix, that are available to buy. The purchase prices vary from 3 to 11.99 euros. It costs between 3.99 and 4.99 euros to rent a film.

In what languages is Amazon Prime Video content available?

In Switzerland, films are generally available in the language of your region as well as the original language. Sometimes they can be shown in the original language with subtitles in the language of your region. Depending on the device you are using for Amazon Prime Video, you may be able to switch on closed captioning for the hearing impaired.

What does Amazon Prime Video do particularly well?

  1. Amazon Prime Video lists on the website what films and series are available, without you having to sign up first. You can therefore find out in advance whether the content on offer is of interest to you.
  2. Since you have the option – for a small fee – to subscribe to additional channels, you can tailor the Prime Video subscription to suit your personal taste. It is possible to switch or add channels should you later decide that you’d like to view a different channel.

How could Amazon Prime Video improve?

Amazon Prime Video has a vast library of content. Although the extra options help you to create your own custom platform, adding them can be rather complicated. So while there's no shortage of alternative content, accessing it involves lots of clicking and searching. The choice of films available is almost unlimited. However, if you are especially keen on watching series, Netflix is worth a look as its range is more extensive.

Amazon Prime Video is the only streaming service that shows trailers before a film or episode starts. So if you don't want your binge-watching interrupted or tend to be impatient, you might want to switch to an ad-free platform.

Amazon Prime Video is included in the Amazon Prime membership. However, many Amazon Prime features, such as free delivery of goods, are not available to customers in Switzerland, but the subscription costs the same as in Germany or Austria.


Amazon Prime Video’s library of content delivers all you could wish for and then some, as you always have the option of trying out additional channels or renting films. Whether action, anime, horror or comedy, there really is something for everyone. There is also an impressive range of children's films on offer. For this reason, Amazon Prime Video is a good choice for families and viewers who quickly get bored or have diverse interests.

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