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FAQ
Suitable plans are available for all types of user. You should ask yourself the following questions:
• How many minutes of calls do you make per month?
• How much mobile data do you use per month?
• Do you often travel abroad and need to use your mobile while you are there?
Your answers to these questions will give you an idea of your needs. If you only use your mobile phone occasionally, a prepaid deal should suffice. Simply top up your phone credit before use. This option does not tie you to a particular provider, so you can switch to a different company at any time. Prepaid deals that include data packages are also available, so you can still access the Internet when away from home.
If you make a lot of calls or do a lot of surfing, you should consider opting for a flat-rate deal. If you frequently travel abroad, your plan should include roaming.
The most common data plans offer a monthly data volume of 1 GB, 4 GB or unlimited data. 1 GB of mobile data is enough to read news articles and e-mails and for writing WhatsApp messages. Users of social media will find 1 to 4 GB of mobile data sufficient. If you listen to music for several hours at a time, you'll need at least 4 GB. If you like to stream videos and films on YouTube and Netflix or surf on your laptop using your mobile phone hotspot, an unlimited deal is your best bet.
Here are some examples of data usage as a guide:
- Social media: 300 MB for 30 minutes
- Watching a football match while out and about: 6 GB
- Watching Netflix with low-quality resolution: 250 MB
- Sending a WhatsApp text message of 200 characters: 1 KB
- Sending a photo via WhatsApp: up to 90 KB
- Sending a WhatsApp voice message: 0.3 MB per minute
So depending on your usage, you may need anything from very little mobile data to an unlimited, flat-rate deal. Such flat-rate deals give you unlimited data in Switzerland and even abroad if necessary.
Mobile plans from Sunrise cost between CHF 29.90 and CHF 91.90. The price depends on the chosen internet speed. In addition, mobile data is limited with low-cost plans. With more expensive plans you can use the internet and make calls abroad.
With the “Smart Upgrade”, Apple fans can get the latest iPhone 25% cheaper every two years. In addition, Sunrise offers an award-winning customer hotline and the largest 5G network in Switzerland.
In 2022, the Sunrise network was rated as "outstanding" by trade magazine "Connect" – for the seventh time in a row. Sunrise provides over 96% of the Swiss population with 5G (as at April 2022), meaning this provider has the best 5G network coverage in Switzerland.