Insurance: you can now cancel just after taking out a contract
The Insurance Policies Act (IPA) has been revised and contains many changes. Here’s what you need to know.

28.01.2022

iStock/AntonioGuillem
The Insurance Policies Act (IPA) was introduced in 1908 and underwent a number of amendments over the decades that followed. The latest revision entered into effect on 1 January 2022. Comparis has compiled the most important changes for policyholders as a result of this revision. You can find the complete range of changes here (link not available in English).
1. No more long-term contract commitments
Before: In the insurance industry, contracts with a duration of up to five years were common practice.
Now: Multi-year insurance contracts can be ended by both parties after a 3-year period (ordinary termination).
Tip: Always insist on the option to cancel after one year when taking out an insurance contract.
2. Right of withdrawal for newly signed contracts
Before: A signed insurance contract could be terminated no earlier than at the end of the contract, provided the notice period was observed.
Now: Those who take out an insurance contract may cancel it within 14 days with no obligation.
Tip: Regularly set aside some time to analyze your insurance portfolio and adjust your insurance cover if necessary.
3. Extended limitation period
Before: Any damage claims had to be reported to the insurer within two years of the damage event.
Now: The period for reporting claims is now five years.
Tip: Always report damage to your insurer immediately. This way you’ll get your money faster. And you avoid the hassle of having to find the relevant documents years later.
4. Ban on termination for health insurers
Before: Both parties were able to terminate supplemental insurance policies for social health insurance while observing the ordinary notice period or after a claim was made.
Now: The ordinary right to cancel as well as the right to cancel after a claim are only available to policyholders.
Tip: Check regularly whether switching to a new provider makes financial sense and is worthwhile in terms of the insurance cover offered. Don’t cancel with the old provider until the new provider has confirmed your policy.
5. E-mails instead of signing
Before: Insurers often required written notice of termination including a handwritten signature.
Now: Writing a notice of termination by e-mail is enough.
Tip: Save your electronic notices of termination in a separate location. Always request a confirmation of your cancellation from the insurer in your e-mail.
6. Injured parties have the right to submit claims directly
Before: The person who caused the damage had to report the damage to their liability insurance provider.
Now: The injured party can submit their claims directly to the liability insurer of the person responsible for the damage.
Tip: If you are the injured party, you should make use of this new right to avoid losing any time.
This article was first published on 19.01.2021