(Junior) Customer Success & Product Operations Specialist 80-100%, (f/m/x)

comparis.ch is Switzerland’s leading comparison platform. For over 25 years, we have compared rates and services from health insurers, insurance companies, banks, and telecom providers, and offer the country’s largest online marketplaces for real estate and cars. Our comprehensive comparisons create transparency and help users make the right decisions for themselves. With over 80 million visitors per year, we are one of Switzerland’s most visited websites. Nine out of ten people know us as THE independent comparison platform in Switzerland.

Now that you know about our company, let’s get to the point: we need your support!

• Actively help shape an innovative digital platform as part of an interdisciplinary team

• Work closely and collaboratively with product management, sales, and our User Advisory Team to continuously optimize the customer experience

• Independently conduct market and competitor analyses to identify new opportunities

• Support data-based analysis and clearly prepare complex issues as a basis for decision-making

• Independently handle customer inquiries and, if necessary, forward them to the appropriate departments

• Initial experience in customer success, account management, or a similar field-ideally digital

• Technical affinity and openness to learning new digital tools and systems

• Interest in digital platforms and enthusiasm for helping to shape innovative solutions

• Analytical thinking and the ability to clearly explain complex topics

• Strong communication skills, team orientation, and an independent work style

• Very good German skills, English is an advantage

• Confident use of MS Office; experience with analytics or CRM tools is a plus

At Comparis, we believe that empowering our employees leads to the best results. We foster a culture of transparency, mutual respect, and trust. Lifelong learning is part of our DNA-we try new things and continuously develop as individuals and as a team. You can expect flat hierarchies, a high degree of autonomy and creative freedom, and a competent, motivated team that supports you and helps you grow. Last but not least, we offer flexible working hours, the possibility to work remotely, and the option to take unpaid leave.

Then don’t hesitate-apply today! If you have any questions, Daphne, our People Management Leader, will be happy to help. We look forward to your application!

Note for recruiters: For this position, we only consider direct applications.

comparis.ch, Daphne Rühl, People Management Lead
Birmensdorferstrasse 108, 8003 Zürich
Tel: +41 44 360 53 73, people@comparis.ch