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Health insurers: what labels does Comparis award?

Health insurers use Comparis labels for marketing purposes. What labels does Comparis award? How are they created, and what sets them apart? Here’s an overview.

10.07.2025

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1.What labels does Comparis award to health insurers?
2.Comparis Health Insurance Quality Label: what is it?
3.What is the Efficiency Award?

1. What labels does Comparis award to health insurers?

Comparis conducts its own studies on health insurance and awards various labels. They include:

  • Comparis Rating

  • Efficiency Award

Health insurers may use the Comparis quality seals for marketing purposes.

2. Comparis Health Insurance Quality Label: what is it?

Once a year, Comparis examines how satisfied people in Switzerland are with their health insurer. To do so, Comparis conducts a representative survey. This results in the Comparis Health Insurance Quality Label.

The evaluation criteria are:

  • Value for money

  • Touchpoints and contact

  • Quality and service

  • Information and transparency

  • Overall satisfaction

The providers with the best ratings are awarded a platinum, gold or silver Comparis Quality Label.

Find a new health insurer

Are you looking for a new health insurer? You can switch basic health insurance every year. At Comparis, you can find out about the benefits offered by health insurers and compare premiums.

Calculate health insurance premiums

3. What is the Efficiency Award?

With the Efficiency Award, Comparis investigates the relationship between health insurance premiums and administrative costs. The award goes to the Swiss health insurers with the lowest administrative costs per insured person. Comparis launched this award in 2015.

The figures are based on the official supervisory data for mandatory health insurance (MHI). The Swiss Federal Office of Public Health (FOPH) publishes the data annually.

This article was first published on 17.01.2022

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