Here you can find information on customer satisfaction and learn what experiences other Comparis users had with the insurance company.
|5.3||Competence and helpfulness of employees|
|5.3||Statements (clarity, prompt payment, goodwill etc.)|
|5.2||Clarity and comprehensibility of customer information|
5.7% of premiums
Collection of data 11/2016
|Reserves of the health insurer Sanitas||2014||2015|
|Number of policyholders||331,843||486,166|
|Reserves in millions of CHF||144.9||163.6|
|Minimum reserves in millions of CHF||93.2||105.0|
Sanitas was established as a foundation in 1958. In 2004, its operative business was handed over to joint stock companies. In 2010, Sanitas converted the companies into a holding structure. Since then, Sanitas Grundversicherungen AG, Sanitas Privatversicherungen AG and Compact Grundversicherungen AG have been part of the Sanitas Beteiligungen AG.
For the mandatory basic insurance, the benefits that the health insurers must cover are stipulated by law.
Attention should be given to the notification periods when changing one's insurance. Otherwise the freedom to choose one's insurer applies for the mandatory part of health insurance: health insurance providers must accept all applicants and may not reject them based on age, gender or state of health nor may they impose any provisos.
Sanitas offers the standard model throughout Switzerland. In addition, Sanitas also offers alternative insurance models. These usually allow you to save on premiums. However, some of the alternative models are not available everywhere in Switzerland. To find out where they are offered and how much you can save on premiums, we recommend making a premium comparison.
Sanitas Grundversicherungen AG
Tel. 044 298 63 00
Fax 044 298 62 50
Average number of policyholders in the previous year (basic insurance only).
Including reserves for optional daily benefits insurance.
Since 2012, the minimum amount of reserves has been determined based on a model that takes the insurance companies' individual risks into account (Health Insurance Act (KVG) solvency test, cf. Art. 78ff Health Insurance Ordinance (KVV)). Insurance companies whose reserves are below the minimum amount (solvency ratio < 100%) are subject to the old reserve requirements until 2016.
The solvency ratio indicates the ratio between the existing reserves and the minimum amount.