Here you can find information on customer satisfaction and learn what experiences other Comparis users had with the insurance company.
|5.2||Competence and helpfulness of employees|
|5.1||Statements (clarity, prompt payment, goodwill etc.)|
|5.0||Clarity and comprehensibility of customer information|
4.8% of premiums
Collection of data 11/2016
|Reserves of the health insurer Intras||2014||2015|
|Number of policyholders||165,055||157,954|
|Reserves in millions of CHF||175.0||198.0|
|Minimum reserves in millions of CHF||115.1||113.8|
Intras was founded in 1964 in Geneva. In 2008 it was incorporated into the CSS Group.
The law stipulates which benefits a provider must cover in the mandatory basic insurance. This means that the coverage includes the same benefits with all health insurers.
For mandatory basic insurance, health insurance providers must accept all applicants without reservations and irrespective of age, gender or state of health. The so-called freedom to choose one's insurer applies. However, special attention should still be given to the notice periods.
Intras offers mandatory basic insurance throughout Switzerland (standard model). Intras also offers alternative insurance models such as the family doctor, HMO or Telmed models. However, some of these are not available everywhere in Switzerland. You can find out most easily if Helsana offers an alternative insurance model in your place of residence and how much you would be able to save by making a premium comparison.
Intras Assurance-maladie SA
Tel. 058 277 11 11
Fax 058 277 12 12
Average number of policyholders in the previous year (basic insurance only).
Including reserves for optional daily benefits insurance.
Since 2012, the minimum amount of reserves has been determined based on a model that takes the insurance companies' individual risks into account (Health Insurance Act (KVG) solvency test, cf. Art. 78ff Health Insurance Ordinance (KVV)). Insurance companies whose reserves are below the minimum amount (solvency ratio < 100%) are subject to the old reserve requirements until 2016.
The solvency ratio indicates the ratio between the existing reserves and the minimum amount.