Here you can find information on customer satisfaction and learn what experiences other Comparis users had with the insurance company.
|5.2||Competence and helpfulness of employees|
|5.1||Statements (clarity, prompt payment, goodwill etc.)|
|5.1||Clarity and comprehensibility of customer information|
3.5% of premiums
Collection of data 11/2016
|Reserves of the health insurer Atupri||2014||2015|
|Number of policyholders||168,325||160,555|
|Reserves in millions of CHF||117.1||121.0|
|Minimum reserves in millions of CHF||91.6||93.9|
Atupri was founded in 1910 as the company health insurance fund of SBB. It later developed into a health insurance provider open for everybody, especially after the introduction of the Health Insurance Act (KVG) in 1996.
The Health Insurance Act (KVG) defines the Swiss catalogue of benefits as insured by the health insurance companies.
For the mandatory basic insurance, health insurance providers must accept all applicants irrespective of age, gender or state of health. Generally, changing one's basic insurance is possible at the end of the year.
The mandatory basic insurance (standard model) can be taken out by individuals from any canton. In addition, Atupri also offers alternative insurance models. However, not all of these are available everywhere in Switzerland. You can find out most easily if these are offered in your place of residence by making a premium comparison.
3000 Bern 65
Tel. 031 555 09 11
Fax 031 555 09 12
3000 Bern 65
T 0800 200 888
Service Center Bern
T 031 555 08 11
Service Center Lausanne
Atupri Assurance de la santé
Avenue Benjamin-Constant 1
Case postale 5075
T 021 555 06 11
Service Center Lugano
Atupri Assicurazione della salute
Piazza Cioccaro 7
T 091 922 00 22
Service Center Luzern
T 041 555 07 11
Service Center Zürich
8050 Zürich Oerlikon
T 044 556 54 11
Average number of policyholders in the previous year (basic insurance only).
Including reserves for optional daily benefits insurance.
Since 2012, the minimum amount of reserves has been determined based on a model that takes the insurance companies' individual risks into account (Health Insurance Act (KVG) solvency test, cf. Art. 78ff Health Insurance Ordinance (KVV)). Insurance companies whose reserves are below the minimum amount (solvency ratio < 100%) are subject to the old reserve requirements until 2016.
The solvency ratio indicates the ratio between the existing reserves and the minimum amount.