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In June 2012, the market research institution GfK Switzerland asked roughly 1,200 credit card holders on behalf of comparis.ch about their satisfaction with their credit card providers' services so far. In this non-representative survey, the following criteria were rated: credit card application procedure, spending limit, fees and charges, comprehensibility and clarity of the credit card statement, terms of payment, help in case of loss or other problems as well as additional services requested.
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