|
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Customer satisfaction with UBS
|
|
|
|
|
Procedure of the credit card application
|
 5.4
|
|
|
|
|
Spending limit of the credit
|
5.3
|
|
|
|
|
Fees and costs (annual fees, service fees, interest charges etc.)
|
4.3
|
|
|
|
|
Comprehensibility and clarity of clearance
|
5.4
|
|
|
|
|
Conditions (payment terms, instalment possibilities etc.)
|
5.2
|
|
|
|
|
Help in the case of credit card loss or other problems (if required)
|
5.4
|
|
|
|
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Auxiliary services (if required)
|
5.0
|
|
|
|
|
Over-all rating
|
5.1
|
