Languages: De Fr It En  
Home | About comparis.ch | Career | Media | Newsletter | Forum | FAQ | Advertisements | Infos | Search | Font + 
 myComparis
Use the advantages of myComparis 
Insurances
Health insurance
Car insurance
Household effects
Private liability
Legal protection
Banks
Mortgages
Credit cards
Consumer credit
Pillar 3a
Savings interest rates
Car leasing
Communication
Fixed network
Mobile network
ADSL & TV
Price comparisons
Property market
Car market
Consumer electronics/ IT
Taxes
Tax comparison
Withholding tax
Health
Hospital
physician / GP
Moving to Switzerland

Hitparade of private liability and household insurances


 

Once a year, comparis.ch asks the users about their satisfaction with their private liability and household insurance. In April 2008, about 2.500 people rated the competence of the insurance employees, the availability by phone of the insurance, the comprehensibility of the customer information, the promptness and obligingness when damages are reported as well as the premium rate.

  Provider Rating points Rating Detailed rating
Customer satisfaction poll 2009
  Alba 5.5 very good5.5 very good Individual ratings and comments
  Mobiliar 5.2 good5.2 good Individual ratings and comments
  smile.direct (formerly Coop) 5.2 good5.2 good Individual ratings and comments
  Visana 5.2 good5.2 good Individual ratings and comments
  Zurich Connect (formerly Zuritel) 5.2 good5.2 good Individual ratings and comments
  Vaudoise 5.1 good5.1 good Individual ratings and comments
  Allianz Suisse 5.0 good5.0 good Individual ratings and comments
  CSS 5.0 good5.0 good Individual ratings and comments
  AXA Winterthur 4.9 satisfactory4.9 satisfactory Individual ratings and comments
  Helvetia 4.9 satisfactory4.9 satisfactory Individual ratings and comments
  Basler 4.8 satisfactory4.8 satisfactory Individual ratings and comments
  Nationale Suisse 4.8 satisfactory4.8 satisfactory Individual ratings and comments
  Zurich 4.8 satisfactory4.8 satisfactory Individual ratings and comments
  Generali 4.7 satisfactory4.7 satisfactory Individual ratings and comments
 

Source: comparis.ch

  Rating scale: 5.5-6 = very good, 5-5.4 = good, 4.5-4.9 = satisfactory, 4-4.4 = sufficient, below 4 = insufficient
In order to achieve maximal exactness, the single marks of every interviewee are directly added together. The end mark of the insurance therefore corresponds to the average of all total marks of the single interviewees and not the average of the single marks.
  Compare premiums now