Comparis carries out a customer satisfaction survey in October of every year.
Comparis users are also encouraged to evaluate their own experiences with their insurer. The ratings are as follows:
5.5-6.0 very good, 5.0-5.4 good, 4.5-4.9 satisfactory, 4.0-4.4 average, 1.0-3.9 poor
These assessments are evaluated and form the basis for provider ratings, which are reflected in the calculation of Comparis ratings in the Car Insurance Comparison.
